Thank you for choosing SEOGidi as your trusted SEO partner. We are committed to providing high-quality services that help startups and businesses achieve their sales and conversion goals. To ensure transparency, we have outlined our refund policy below.

1. General Policy

SEOGidi operates on a service-based model, which involves significant time, expertise, and resources. As such, refunds will only be issued under specific circumstances, detailed below.

2. Eligibility for Refunds

Refunds may be considered in the following cases:

  • Service Non-Delivery: If we fail to deliver the agreed-upon services within the specified timeframe, and no alternative timeline has been agreed upon.
  • Technical Errors on Our End: If an issue originating from SEOGidi’s platform or team results in incomplete or unsatisfactory service delivery.
  • Duplicate Payments: If you are charged multiple times for the same service, we will refund the duplicate payment(s).

3. Non-Refundable Situations

Refunds will not be granted in the following cases:

  • Change of Mind: Once work on your project has started, refunds cannot be issued if you decide to cancel.
  • Completed Services: If services have been delivered as per the agreement, no refunds will be issued.
  • Delayed Customer Responses: If delays in project completion are caused by lack of communication or delayed responses from your end.
  • Third-Party Involvement: SEOGidi is not liable for issues caused by third-party services (e.g., hosting platforms, content management systems).

4. Requesting a Refund

To request a refund, please follow these steps:

  1. Contact Us: Send an email to payment@seogidi.com with the subject line “Refund Request – [Your Order ID].”
  2. Provide Details: Include your order ID, a detailed description of the issue, and any supporting documentation.
  3. Review Process: Our team will review your request and respond within 7 business days.

5. Resolution Timeline

Once a refund is approved, we will process the payment within 7–10 business days. Refunds will be credited to the original payment method used during the purchase.

6. Modifications to this Policy

SEOGidi reserves the right to update or modify this refund policy at any time. Changes will be communicated on this page, with the “Effective Date” updated accordingly.

Contact Us

If you have any questions about this refund policy or need assistance, feel free to reach out:

  • Email: payment@seogidi.com
  • Phone: +234901 797 7643
  • Address: 3 Tola adewumi Cl, Mende, Lagos 100211

Thank you for trusting SEOGidi to grow your business. We’re here to help you achieve lasting success.