📋 Legal & Policy

Our Refund Policy

Thank you for choosing SEOGidi as your trusted SEO partner. We believe in full transparency — here’s everything you need to know about our refund policy.

Review Period7 Business Days
Processing Time7–10 Business Days
Contactpayment@seogidi.com
Overview

SEOGidi operates on a service-based model, which involves significant time, expertise, and resources. Refunds will only be issued under specific circumstances as outlined below. Please read this policy carefully before making a purchase.


1

General Policy

SEOGidi operates on a service-based model, which involves significant time, expertise, and resources. As such, refunds will only be issued under specific circumstances as detailed in this policy.

2

Eligibility for Refunds

Refunds may be considered in the following cases:

  • Service Non-Delivery: If we fail to deliver the agreed-upon services within the specified timeframe, and no alternative timeline has been agreed upon.
  • Technical Errors on Our End: If an issue originating from SEOGidi’s platform or team results in incomplete or unsatisfactory service delivery.
  • Duplicate Payments: If you are charged multiple times for the same service, we will refund the duplicate payment(s).
3

Non-Refundable Situations

Refunds will not be granted in the following cases:

  • Change of Mind: Once work on your project has started, refunds cannot be issued if you decide to cancel.
  • Completed Services: If services have been delivered as per the agreement, no refunds will be issued.
  • Delayed Customer Responses: If delays in project completion are caused by lack of communication or delayed responses from your end.
  • Third-Party Involvement: SEOGidi is not liable for issues caused by third-party services (e.g., hosting platforms, content management systems).
4

Requesting a Refund

To request a refund, please follow these steps:

1

Contact Us: Send an email to payment@seogidi.com with the subject line “Refund Request – [Your Order ID].”

2

Provide Details: Include your order ID, a detailed description of the issue, and any supporting documentation.

3

Review Process: Our team will review your request and respond within 7 business days.

5

Resolution Timeline

Once a refund is approved, we will process the payment within 7–10 business days. Refunds will be credited to the original payment method used during the purchase.

6

Modifications to this Policy

SEOGidi reserves the right to update or modify this refund policy at any time. Changes will be communicated on this page, with the “Effective Date” updated accordingly.


Contact Us

If you have any questions about this refund policy or need assistance, feel free to reach out to our team:

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Address 3 Tola Adewumi Cl, Mende, Lagos 100211

Thank You for Trusting SEOGidi

We’re here to help you achieve lasting success. If you have any concerns, our team is always ready to assist.

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